If you’ve misplaced your booking confirmation number, don’t worry—there are a couple of easy ways to recover your order details:
🔍 Option 1: Use Our Order Lookup Tool
You can quickly access your recent booking by using our Order Lookup Portal. Simply enter the email address and phone number you used during the purchase process. This will allow you to view your order history, including your confirmation number and ticket details.
- Email Address: The one used at checkout
- Phone Number: The one entered during booking
- ✅ This method works best if you still have access to the email and phone number used during purchase.
📝 Option 2: Contact Our Support Team
If you're unable to retrieve your booking using the lookup tool—for example, if you entered incorrect contact details or no longer have access to your email—you can fill out our online support form here. Please provide as much information as possible about your booking (e.g., date of visit, number of tickets, name used during purchase) to help us locate your order.
Once submitted, a member of our customer service team will review your request and get back to you with assistance.