Can I cancel my booking? Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. Related articles Can I use my BOGO coupon against the online price? Can I change the date/time of my booking? Can I add/remove tickets to my order? What are the Terms and Conditions for Tickets and Entry at SEA LIFE Orlando Aquarium? How do I contact your Customer Services Team?