We’re here to help! Whether you have a question, need assistance, or want to share feedback after your visit, there are several ways to get in touch with us:
📨 Send Us a Message
For general questions or to reach out to our team, please use our Guest Feedback Form. It’s the quickest way to get in touch with the right department.
📞 Call Us
Prefer to speak with someone directly? You can reach us by phone at:
1-855-450-0680
Phone lines are open Monday through Friday, 9 AM – 5 PM (closed on weekends).
💬 Post-Visit Feedback or Lost Items
If you’d like to share feedback about your experience or inquire about a lost item, feel free to email our Guest Services team directly at:
📧 OrlandoGuestServices@merlinentertainments.biz
We look forward to hearing from you and helping however we can!